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AssistFlow.ai is an innovative solution that combines the powerful capabilities of OmniChat Plus with advanced features of the AI Call Center Assistant. This all-in-one communication and support platform is designed to transform how businesses manage customer interactions, providing a seamless and efficient experience across multiple channels.

Key Features:

1. Integrated Communication Center:
   • Web Chat: Engage with customers directly on your website.
   • Google Business: Manage and respond to Google Business messages.
   • WhatsApp Business: Connect with customers instantly on WhatsApp.
   • Facebook Messenger: Integrate Facebook Messenger for direct messaging.
   • Instagram Messenger: Handle customer inquiries via Instagram Messenger.
   • Telegram AI Chatbots: Automate responses and interactions on Telegram.
2. AI Call Center Assistant:
   • Inbound Call Management: Efficiently manage and route incoming calls using AI.
   • Outbound Call Optimization: Enhance outbound call strategies with AI-powered analytics.
   • Real-Time Support: Provide instant support with AI-assisted call management.
   • Customer Experience Optimization: Improve customer satisfaction and engagement using AI.
3. Advanced Support Systems:
   • Live Support: Offer real-time assistance to customers across multiple channels.
   • Ticketing System: Manage and resolve customer issues efficiently with a robust ticketing system.
4. Operational Efficiency:
   • Unified Dashboard: Control and monitor all customer interactions from a single interface.
   • AI Scheduling: Automatically schedule and manage meetings with customers.
   • Performance Analytics: Gain insights into customer interactions and call center performance.

Additional Information:

• ConversaBridge Lite: Entry-level package offering a comprehensive chatbot and live agent handover system with a 14-day free trial.
• ConversaBridge: Advanced AI chatbot capabilities starting at $39 per month.
• SupportMaster Pro: Includes all ConversaBridge features plus a CMS for $59 per month and a $199 one-time setup fee.
• FlexiBot Solutions: Highly customizable AI chatbot solution built on SupportMaster Pro for specific needs like order tracking and product information.
• WhatsApp Business AI Support: AI-powered customer service solution for managing WhatsApp Business messages.
• Instagram DM and Comment AI Support: AI-driven customer service solution for managing Instagram DMs and comments.
• Facebook Messenger AI Support: AI-powered solution for managing Facebook Messenger messages.
• Social Media Messaging Integration: Vital extension for FlexiBot Solutions, enabling AI chatbot operations on popular social media messaging platforms like WhatsApp, Facebook Messenger, Instagram, and Telegram. Each module requires a one-time fee of $499.
• AI Call Center Agent: Enhance call center performance with AI Call Center Assistant, requiring a one-time fee of $299 per agent.
• Chatbot System, CMS, and Custom Functions Implementation: Typically operational within 1-3 business days for chatbot systems, 1-5 days for CMS implementation, and variable timeframes for custom functions depending on requirements.
• Warranty and Support: Available from Sunday to Friday, 9:00 AM to 6:00 PM, ensuring smooth and efficient system operation.
• Return Policy: 100% money-back guarantee for any unresolved technical issues, ensuring a risk-free experience for all customers.

Mission

The primary mission of MailToTicket and AssistFlow.ai is to enhance the human aspect of customer support through comprehensive scenario-based training and efficient ticket management. These platforms are designed not only to act as response machines but also to foster the development of knowledgeable, empathetic, and adaptive customer support professionals, simplifying the ticketing process and improving overall customer satisfaction.

✨ ConversaBridge **ConversaBridge + Live Support 🗨️ + Email 📧** ConversaBridge is an ideal solution for entry-level e-commerce sites with low to medium traffic volumes. This package allows you to manage customer interactions via live chat 🗨️, chatbot, and email 📧. You can also automatically deliver images, videos, and various file formats (PDF, text, URL) through the AI on your website. Optionally, you can get more advanced responses by integrating ChatGPT models. When customers request live support, the system automatically redirects them to a representative. If the representative is unavailable, the system automatically creates an email 📧 support request. **🚀 SupportMaster Pro** **SupportMaster Pro + Live Support 🗨️ + CMS 📂** SupportMaster Pro includes all the features of ConversaBridge, with the addition of collecting customer support requests in a central CMS 📂 (Content Management System). This allows all processes to be tracked, customers to be informed, and operations to be recorded. If you have your own CMS system, it can easily be integrated via API. This solution makes your customer service more efficient and improves service quality. **🌐 OmniChat Pro** **OmniChat Pro + Voice Assistant 🎙️ + AI 🤖** OmniChat Pro offers not only a text-based web chat service but also a voice AI assistant 🎙️. It listens to your customers' problems and provides instant solutions. If a solution cannot be provided, a support request is sent to the relevant department. This solution enhances customer satisfaction and speeds up your processes. **📱 OmniChat Plus** **OmniChat Plus + Social Media Management 💬** OmniChat Plus manages your messages on social media platforms like WhatsApp, Facebook, Instagram, and Telegram using AI 💬. Customers receive instant replies, and each interaction can turn into a sales opportunity. By strengthening your social media presence, you can automate customer relationships and boost your sales. **📞 AssistFlow** **AssistFlow + Voice AI Assistant 🎙️ + Call Answering 📞** AssistFlow handles not only web chat and social media platforms but also answers calls coming to your landline 📞. The 24/7 voice AI assistant 🎙️ answers incoming calls and, in cases where no solution can be provided, automatically opens a support request. This system elevates your customer service to the next level and automates your call management processes. **📅 Call Sched AI** **Call Sched AI + Outbound Calls 📞 + Customer Management 🗂️** Call Sched AI uses a voice AI assistant 🎙️ to make outbound calls and promote your products. It manages customer calls, reaches potential customers, and provides reports through analysis 📊. This solution helps accelerate the sales process and optimize the customer experience. **📞 VoiceCal AI** **VoiceCal AI + Google Calendar Integration 📅 + Landline 📞** VoiceCal AI is an innovative voice assistant designed for landlines 📞 that seamlessly integrates with Google Calendar 📅 to book appointments. Ideal for businesses and individuals relying on landline communication, it offers a hands-free, efficient solution to manage your schedule. Speak to your landline, and our advanced AI will accurately record your appointments in your Google Calendar. **💼 NexusVoice AI** **NexusVoice AI + Enterprise Software 🌐** NexusVoice AI is a powerful chat and voice AI solution integrated with large enterprise databases and applications like SAP, Oracle, Salesforce, and Microsoft Dynamics 🌐. It optimizes corporate communication, enhances customer service operations, and increases efficiency. NexusVoice AI manages customer interactions, provides data analytics 📊, and offers real-time support, making it ideal for large businesses seeking to improve communication and customer satisfaction. **🤖 FlexiBot** **FlexiBot + AI Chatbot 🤖 + CMS 📂** FlexiBot Solutions is a revolutionary customer interaction platform combining an AI chatbot with an advanced CMS 📂. Designed for flexibility, it excels in tasks like managing shipping orders, boosting sales, handling reservations, and providing product details. This scalable solution is perfect for businesses seeking to improve customer service and operational efficiency. **💬 FB Messenger AI** **FB Messenger AI + Facebook Messenger 📱** FB Messenger AI automates customer interactions through Facebook Messenger 📱, keeping customers happy and freeing up time for other tasks. This chatbot helps businesses engage with customers efficiently, handling conversations and providing customer support 24/7. **📸 Insta Messenger AI** **Insta Messenger AI + Instagram DMs 📩** Insta Messenger AI helps drive higher conversions and sales 📈 through Instagram DMs 📩. This solution automates conversations, attracts quality leads, and handles customer inquiries 24/7, helping businesses leverage the power of Instagram to boost sales. **📲 WhatsApp Business AI** **WhatsApp Business AI + Lead Management 🔄** WhatsApp Business AI automates customer lead qualification and management through WhatsApp, even when human agents are offline 🔄. Leads from ads can be automatically qualified, ensuring continuous conversations and follow-ups at any time. **💬 Telegram Messenger AI** **Telegram Messenger AI + Customer Happiness 😊** Telegram Messenger AI automates customer engagement and satisfaction 😊 on Telegram. This chatbot efficiently handles customer interactions, leaving you more time to focus on other tasks, while ensuring your customers are always happy. **☎️ Call Center Agent AI** **Call Center Agent AI + Inbound & Outbound Calls 📞** Call Center Agent AI is designed to enhance call center performance by optimizing customer experience through both inbound and outbound calls 📞. This AI assistant increases operational efficiency, helping businesses streamline their call center operations. **🛠️ Developers & Agency** **White-label Capabilities 🏷️ + Reselling** Our products are built with resellers and agencies in mind. All products can be easily white-labeled 🏷️, ensuring that even features like email notifications can be sent through your domain for maximum professionalism, offering a tailored solution to resellers. **🆓 14-Day Free Trial** Experience all the features of ConversaBridge for 14 days without any commitment. During this period, you can see how our AI chatbot and human support integration transform your customer interactions. **🔗 Easy Integration** ConversaBridge can be integrated with your existing website or customer service platform with minimal technical effort. This seamless integration ensures a consistent user experience across all your digital touchpoints. **⚙️ Customization and Scalability** Customize your AI chatbot to fit the tone of your brand and specific needs. The ConversaBridge platform adapts to the growing demands of your business, helping you scale without compromising performance or customer experience. **📊 Analytics and Insights** Gain valuable insights into customer interactions with comprehensive analytics. Better understand customer needs and continuously improve your services based on real data. AI Data Usage Information: AI data usage refers to the amount of data required for the operation of the AI chatbot. For example, AI models such as OpenAI (GPT models) and Anthropic (Claude models) consider a token to be approximately 3-4 characters. In our chatbot system, AI data usage varies depending on the features. Each account is entitled to 1 million data usage per month. When this limit is exceeded, the system will automatically stop. You can purchase additional data usage rights for $15 USD per month. This fee is used to increase the data processing capacity of the AI chatbot and allows for more data usage.

Provider	Model	Input Tokens (Credits/1000)	Output Tokens (Credits/1000)
GPT-4o - OpenAI	gpt-4o	10 Credits	35 Credits
GPT-4o Mini - OpenAI	gpt-4o-mini	1 Credit	1 Credit
Finetuned 4o-mini UIEngine - EXPERIMENTAL	ft:gpt-4o-mini-2024-07-18	1 Credit	1 Credit
GPT-4 32k Turbo - OpenAI	gpt-4-32k	90 Credits	190 Credits
GPT-4 Turbo - OpenAI	gpt-4	45 Credits	25 Credits
GPT-3.5 Turbo 16k - OpenAI	gpt-3.5-turbo-16k	6 Credits	8 Credits
GPT-3.5 Turbo - OpenAI	gpt-3.5-turbo	2 Credits	4 Credits
Claude 3.5 Sonnet - Anthropic	claude-3-5-sonnet-20240620	10 Credits	35 Credits
Claude 3 Opus - Anthropic	claude-3-opus-20240229	30 Credits	90 Credits
Claude 3 Sonnet - Anthropic	claude-3-sonnet-20240229	12 Credits	30 Credits
Claude 3 Haiku - Anthropic	claude-3-haiku-20240307	1 Credit	2 Credits
Gemini 1.5 Pro - Google	gemini-1.5-pro	8 Credits	12 Credits
Gemini 1.5 Flash - Google	gemini-1.5-flash	1 Credit	1 Credit
Gemini 1.0 Pro - Google	gemini-1.0-pro	1 Credit	1 Credit
LLaMA3.2 90b - Groq	llama-3.2-90b-text-preview	2 Credits	5 Credits
LLaMA3.2 11b - Groq	llama-3.2-11b-text-preview	1 Credit	1 Credit